Frequently Asked Questions

• Individuals: A Bulk Gift Card account provides the ability to purchase over $1,000 in gift cards within one online or in-store transaction.
• Businesses: A Bulk Gift Card account provides the ability to purchase over $1,000 in gift cards within one transaction, the ability to pay with a WIRE transfer, and the ability add authorized users to the account with their own login credentials.

• Individuals: with a valid government-issued ID and valid Social Security number can apply for an Individual Account. You will need to complete an application with basic information about yourself (e.g. name, DOB, Social Security number, contact information, etc.), agree to our Gift Card Terms & Conditions (https://Walmart.com/giftcardterms), as well as acknowledge you’ve read and understood our Fraud brochure (http://walmart.com/fraud). My Profile, under My Account
• Businesses: with a valid Taxpayer Identification Number or Employer Identification Number can apply for a Bulk Gift Card Account. You will need to complete an application with basic information about your business (e.g. business license number, tax ID number, contact information, etc.) and agree to our Gift Card Terms & Conditions https://Walmart.com/giftcardterms.

1. Visit www.walmart.com/bulkgiftcards and click sign up now
2. Select account type: Individual or Business
3. Complete the required fields
4. Accept Gift Cards Terms & Conditions
5. Acknowledge that you have read and understood our Fraud brochure
6. Submit application

• The U.S. Bank Secrecy Act, designed to prevent the funding of terrorism and money laundering activities, requires Walmart to verify the identities of customers purchasing large amount of prepaid access products (i.e., gift cards). This also helps protect our customers from gift card fraud, which has substantially increased over recent years. Your information will be vetted by a specialist to determine eligibility.

• Once your application is submitted, a Corporate Sales Specialist will review your information and reply within three business days. We reserve the right to accept or reject applications at our sole discretion.

• No, we do not inquire data from nor report data to credit bureaus..

• Change your password in My Profile, under My Account.
• If you have forgotten your password click the “Forgot My Password”, enter your email address and an email will be sent with a link to reset your password.

• Your gift card purchasing limit can be found under Account Profile.

• Individuals: update your information in My Profile, under My Account. As part of Walmart’s ongoing efforts to prevent financial services-related fraud and money laundering, changes will not be made until the information submitted is verified.
• Businesses: Please send an email to shoppingcards@wal-mart.com with the requested changes on company letterhead. Once the information is verified, a specialist will make the requested changes to the account.

• Individuals may purchase up to 35 eGift cards on www.walmart.com/giftcards

• Select Plastic Gift Cards
• Select or enter card design, value, and quantity.
• Click “Add to Cart”
  • If you would like additional cards repeat above step
• Choose delivery address* and payment options.
• Click Place Order

* Individuals may only ship cards to the verified billing address on file

• Please download the PDF with ordering instructions.

• Individual Bulk Gift Card account holders may pay with credit card online and in-store
• CorporateBulk Gift Card accounts may pay with credit cards in-store and have the following payment options online:
  • Wire
  • Credit Card

• The received payment can be applied to future orders or a check can be issued to the account holder. Please contact a specialist at shoppingcards@wal-mart.com for further assistance. In-Store

• The received payment can be applied to future orders or a check can be issued to the account holder. Please contact a specialist at shoppingcards@wal-mart.com for further assistance. In-Store

• Yes, but first you will need a Bulk Gift Card account. Please visit www.walmart.com/bulkgiftcards, click Apply Now and complete the application. A specialist will review your request and respond within three business days.

• Please visit the Customer Service Desk or Money Center for your bulk gift card purchasing needs.

• You will need the phone number and government-issued photo ID used to register the account. If the phone number and ID do not match, you will not be able to complete the in-store purchase.

• Validate that the phone number and photo ID presented in-store match the information in your account profile. If that information matches you may have reached your purchase limit. Your limit can be found under Account Profile. The purchasing is a daily cumulative limit for both in-store and online orders..

• The Customer Service Desk and Money Center will have a basic Walmart-branded gift card design available in packages of five. Or if you would like one of our seasonal designs, located on our Gift Card Cube, please bring your selection of cards to the Customer Service Desk or Money Center with you for checkout.

• Yes, you will only be able to purchase up to 50 cards and up to your pre-approved gift card limit. If you would like to purchase more than 50 cards you may do so online.

• Due to increased victim assisted fraud in the past few years, Walmart has updated our Gift Card Purchasing Policy to help protect our customers from loss.

• All our gift card orders are shipped via trackable service. You will find the tracking information in the Items Ordered section of the Order Details screen.

• As an extra layer of security for our customers, we are requiring signature delivery for all orders over $1,000.

• Once payment is received and confirmed, it can take up to 48 hours for the order to be fulfilled. You will receive a confirmation email once the order has been fulfilled. Transit times are as follows:
  • Standard Ground: 3-5 days after fulfillment
  • Expediated 2 Day: 2 days after fulfillment
  • Standard Overnight: Day after fulfillment

• Walmart offers free standard ground shipping. You may select expedited shipping for a small fee upon checkout, prices are subject to destination location.

• Walmart is excited to offer shipping to all 50 states and Puerto Rico.

• If your order is under $9999.99, no action is needed and the cards will arrive active and ready to use.
• If your order is $10,000 or larger, you will need to activate the gift cards via the portal.

• Log into account.
• Click on Recent Orders.
• Locate the Manage Cards dropdown at the top right above their order report and click Activate.
• Select the radio button next to the order(s) that need to be activated.
• Click Submit.
• The plastic gift cards will be activated within 6 hours.

• ATF Restricted cards cannot be used to purchase alcohol, tobacco, firearms or lottery related items. This card can be used in Walmart and Sam’s Club stores, on Walmart.com and at Walmart gas stations.

• Turkey Restricted cards can only be to purchase fresh/frozen turkey, bone-in/boneless ham, and fresh produce in Walmart stores.

• Restricted Cards Call 1-888-537-5503
• All Cards visit walmart.com/giftcards or call 1-888-537-5503 option 1

• Walmart gift cards (excluding product-restricted cards) can be redeemed for fuel purchases at any Walmart/Sam’s Club gas station.

• The Bulk Gift Card Team is available Monday – Friday from 7 AM – 7 PM CST
  • (closed Thanksgiving and Christmas Day)
  • By phone 888-516-2614, Option 2, Option 3
  • (listen to prompts as they may change)
  • You can also email us directly at shoppingcards@wal-mart.com